Shipping policy

* we use USPS to ship all orders, delivery times will vary depending on their capacity.

* buyers are responsible for providing an up-to-date shipping address. if an item is not delivered because of an inaccurate shipping address, a full refund is not guaranteed. 

 Shipping Policy is for Midnight Montage and was last updated 1/31/24

1. SHIPPING AND DELIVERY OPTIONS

-Domestic Shipping

• Standard (5-8 Business Days)
  
• Express (2 Business Days)
  

- International Shipping

• International Standard (2-4 weeks)
  
• International Express (1-2 weeks)

- Local Delivery

• Local Delivery (2-5 Days): Free
  
• Local Delivery (1-2 Days): $15
  

- Local Pick Up 

• Free

2.  PROCESSING TIME

Orders are processed within 2 business days excluding weekends. Once the item has been handed to the delivery carrier, an email will be sent to the customer.

3. CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If
there are questions about canceling an order, please contact us.

4. RETURNS
- Returns Accepted. Returns will be accepted 14 days from order date.
Items must be returned unused and in original condition.
- Returns Not Accepted. Any customized or personalized orders can not be returned and are final.

5. DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order
for a full refund. Shipping carrier delays do not fall under the seller’s liability. For
delayed shipments, please first contact the shipping carrier for the item’s status.

6. DAMAGED ORDERS

Midnight Montage is not liable for lost or damage products after the order has been placed
in the hands of the shipping carrier. If your product has arrived damaged, reach out to
us so that we may assist you in filing a claim with the shipping provider.

7. CONTACT.
For questions about this shipping policy, contact us at:

Email:  midnight0montage@gmail.com